HAMBATAN KULTURAL DAN STRUKTURAL IMPLEMENTASI E-COURT BAGI MASYARAKAT PEDESAAN: STUDI EVALUASI LAYANAN POSBAKUM DI PENGADILAN AGAMA LUMAJANG

Abstract

ABSTRACT

Digital transformation in the judicial sector through E-Court is a strategic agenda of the Supreme Court of the Republic of Indonesia to realize a court system that is fast, simple, and low-cost. However, this implementation often faces obstacles in areas with specific geographical and sociological characteristics, such as in Lumajang Regency. This study aims to evaluate the effectiveness of E-Court implementation for the underprivileged (prodeo), identify sociological barriers, and analyze them through the perspective of Maslahah. The method used is descriptive qualitative with the research location at the Legal Aid Post (Posbakum) of the Lumajang Religious Court. Data were collected through in-depth interviews, observation, and documentation. The results indicate that while E-Court offers administrative efficiency, rural communities in mountainous areas like Senduro and Gucialit still face significant difficulties due to inability to adapt to technology (cultural barrier) and limited network infrastructure (structural barrier). From the perspective of Maslahah, technology should be a wasilah (means) to facilitate human affairs, not otherwise. These findings emphasize the need to strengthen the role of Posbakum as a digital bridge and adjust accessibility policies in disadvantaged areas.

Keywords: E-Court; Posbakum; Access to Justice; Maslahah; Lumajang Religious Court.